We offer you an all-round service – a comprehensive service portfolio which ranges from identifying your software requirements, implementing them and providing user training to maintenance after completion of the project.
Trust the know-how of our experienced team and focus on what’s important while our experts develop sophisticated solutions for you and integrate them into your IT environment.
Additional services
Working with us
1st phase: Familiarisation
We place high value on personal contact with our prospective clients and customers! This forms the basis for a trusting partnership. As a result of our flat hierarchical structure, your personal contact will be available right away to discuss your requirements.
We build up personal contact as part of a live presentation, web session or telephone conference. We’ll fit in around you. We will gladly present our company as well as the solutions and services we offer.
You are the focus of our meetings. We want to get to know you, your company and your requirements. We are open to any questions, comments or ideas. In this first phase, we support you in finding a solution in a free, non-binding consultation.
2nd phase: Analysis
What does your current situation look like and how will it be tomorrow?
What is achievable and where do your limits lie?
How are you performing and what benefits need to be created?
What target should be achieved by when, what results are you expecting?
What are your software solution requirements?
What is the initial situation, where are the stumbling blocks?
3rd phase: Strategy
By comparing actual and target values, we can derive direct measures to be taken and support you. We look for answers to the following questions: How can we meet your expectations from start to finish?
What solutions can we achieve with which software? What are the basic conditions for this and what path should we take together?
4th phase: Implementation
Once we know which software solution is the best choice for you, we take care of implementing it into your business and processes. Fast, reliable and always keeping track of the goal.
Our software solutions are web-based. Integrated into your existing IT environment without any losses. Over 25 years of experience – over 25 years of strategic information systems.
5th phase: Service
The most important aspect of any solution is the user! Users not only want to see practical added value but be satisfied with the solution as a whole. That’s why we offer bespoke services to achieve this together with you and guide your project to success.
Support
Get to know the software! Along with live presentations, potential users can put the software through its paces during the test phase. We also provide online and PDF user guides with step-by-step instructions for our solutions. Our support team is on hand to assist you through our help desk and hotline.
Learning
We offer training sessions, workshops, webinars, seminars and coaching sessions for our software solutions along with other popular IT topics. Contact us any time to make an appointment.
Expansion
Your business, requirements, processes and goals change over time. Our solutions move with the times! They are constantly reviewed for quality and offer state-of-the-art technology. We are a competent partner for any expansion requirements. Our software solutions can be modularly and individually expanded.
Consulting
Experience, know-how, customer proximity and expert knowledge form the basis of our services and consultancy. We follow a path from data and information to knowledge. Together with you. For you.
Arrange a free consultation!
We will be happy to advise you on the right BI software solution based on your individual requirements.
Don’t hesitate to get in touch with us.
We will get back to you right away.